An Expensive Purple Coat

The young woman pushed a wheel chair into the doctor's waiting room.

"Are you comfortable?" Then she unbuttoned the top button of a purple winter coat.
"Would you like to hold a magazine?"
"No. I'm listening to my grandchildren."

The young woman never took off her down jacket.She sat down and took out a phone and began to scroll through —possibly messages, or a game. It's not possible to know what someone is doing when you're seated across the room.

The older woman stared straight ahead.
I noticed her hair —full, bone white, and well cut.

They waited for a short time and a nurse came out and called her name. The young woman stood up and started pushing the wheelchair down the corridor. The older woman closed her eyes.